For construction companies & contractors
A simple CRM for the construction industry that wins more contracts
Commercial fit-outs, small developments, groundworks and refurbishments. Lidora is a CRM for the construction industry that keeps every enquiry, site meeting, tender and estimate in one clear pipeline, so your team always knows what’s out, what it’s worth and who needs a call.
- 7 days free, no card needed
- Set up for construction companies
- One price for your whole team
In short
Lidora is a simple CRM for construction companies and contractors in the UK. It records every enquiry from developers, architects, businesses and homeowners, books site meetings, tracks tenders and estimates with their values, and makes sure each one is followed up. It focuses on winning work, not running projects, and costs from £39 a month for the whole business.
What to look for in a CRM for the construction industry
- A pipeline with values, so directors can see how much work is out to tender.
- Stages you can rename to match your process: site meeting, tender sent, contract won.
- Drawings and documents stored with each enquiry.
- Won and lost reasons, to learn why tenders succeed or fail.
- Shared access for estimators, directors and the office, with permissions.
- Simplicity: a CRM people actually update beats a powerful one nobody opens.
Sound familiar?
Valuable enquiries, no clear view
In construction, a single lost enquiry can be worth a year of small jobs. Most firms track them in spreadsheets and inboxes.
Tenders tracked in spreadsheets
Nobody is sure the list is up to date, or who last spoke to the client.
Enquiries buried in inboxes
An architect's introduction sits unanswered for a week.
Estimates without follow-up
Big estimates go out, and the follow-up depends on someone remembering.
No view of the pipeline
You can't say how much work is out, or what your win rate is.
Your pipeline
Every enquiry, meeting and tender, with its value
See every opportunity from first enquiry to contract won, with the value of each estimate and the total for each stage. Rename stages to match how you work, and filter by estimator.
- Stages like "Site meeting booked" and "Tender sent"
- Estimate values and win rate
- Won and lost reasons
- Filter by person to see each estimator's pipeline
Never miss an enquiry
Every enquiry acknowledged in seconds
Website enquiries get an immediate, professional reply by email (or WhatsApp and text on Growth and Pro), so developers and businesses know you’ve got their message. The Today screen shows who still needs a call.
- Professional first reply in your name
- Email on every plan, WhatsApp and texts on Growth and Pro
- Every email reply kept in one thread
- Notes and documents with each client
Reports
Know your win rate and where work comes from
See how many enquiries each source brings, how quickly your team replies, how many estimates turn into contracts and the value won. Download reports as a PDF or get them by email on Growth and Pro.
- Enquiries by source and by week
- Win rate and value won
- Response times by person
- PDF and emailed reports (Growth and Pro)
New in Lidora
More ways Lidora wins you construction projects
Lidora keeps adding the things construction companies asked for.
Missed calls texted back
Can't answer? The caller gets a text from your business within seconds, can leave a voicemail and becomes a lead (Growth and Pro).
Quotes chased for you
When a quote goes out, Lidora checks in a few days later, and again, until they say yes or no.
WhatsApp from your own number
Your first reply, review and payment requests go out from your business WhatsApp number. You carry on the chat on your phone (Growth and Pro).
Google reviews on autopilot
Every won customer gets your Google review link at the right moment. See and reply to every Google review in Lidora.
Directory leads, in by themselves
Lead emails from Checkatrade, Bark, MyBuilder and others become leads with an instant reply.
Jobs you can share
Click a booking to change it, print a job sheet or send the details to your team on WhatsApp.
Ready-made for you
Set up for construction in minutes
Choose “Trades & home services” when you sign up, then rename the stages to your process. Add custom fields like project type, budget, planning status or tender deadline.
Questions on your enquiry form
- Job details
- Property type
- Access and parking notes
- Add your own, such as "Budget", "Planning status" or "Tender deadline"
Add your services, such as new build, commercial fit-out, refurbishment, groundworks and steel frame, to see which win the most value.
Your stages
- New enquiry
- Contacted
- Site meeting booked
- Tender sent
- Contract won
First message, sent for you
Hi Huw, thanks for getting in touch with Corran Construction. Rhodri looks after our new-build projects and will call you shortly. Could you email the approved drawings and planning reference?
Booking form: Site meeting
How it works
A clear pipeline by next week
Start your free trial
Sign up, choose “Trades & home services” and rename the stages to your tender process.
Bring in your enquiries
Connect your website form with the WordPress plugin, Zapier or the API, and add enquiries from calls and emails in seconds.
Track every tender
Add estimate values, book site meetings and follow up every tender until it’s decided.
An honest fit
Lidora wins the contract. Your construction software runs the project.
Lidora is the part of your business that wins the work. It works alongside the tools you already use to run the jobs.
Lidora does
- Every enquiry, site meeting and tender in one place
- Estimate values and a clear pipeline
- Fast, professional replies
- Documents and notes with each client
- Win rate, sources and response times
- Missed calls texted back (Growth and Pro)
- Quotes chased automatically
- Google review requests after every job
Keep your other tools for
- Estimating, take-offs and bills of quantities
- Project planning, programmes and site diaries
- Subcontractor management and CIS
- Valuations, invoicing and accounts
If you need full construction ERP, keep it. Lidora is the simple sales and follow-up layer that many firms are missing.
Plans
Simple prices for construction companies
Growth covers 5 users with reports by email. Pro gives unlimited users for larger estimating and sales teams.
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Price per month | $49£39 | $99£79 | $199£159 |
| Users | 2 | 5 | Unlimited |
| Booking forms | 1 | 3 | Unlimited |
| File storage | 500 MB | 2 GB | 20 GB |
| Leads | Unlimited | Unlimited | Unlimited |
| Leads, pipeline, calendar and quotes | Yes | Yes | Yes |
| Calendar booking box: edit, print and share jobs | Yes | Yes | Yes |
| Email follow-ups after enquiries and quotes | Yes | Yes | Yes |
| Google review requests | Yes | Yes | Yes |
| See and reply to your Google reviews | Yes | Yes | Yes |
| Enquiry forms and website leads | Yes | Yes | Yes |
| Leads from Checkatrade, Bark and other emails | Yes | Yes | Yes |
| Import from CSV or Excel | Yes | Yes | Yes |
| One-tap WhatsApp and calls | Yes | Yes | Yes |
| Custom fields, templates, own logo | Yes | Yes | Yes |
| Media, reports and the monthly results email | Yes | Yes | Yes |
| Team permissions, two-step login, backups | Yes | Yes | Yes |
| Phone app with new-lead alerts | Yes | Yes | Yes |
| Automatic WhatsApp templates | No | 5 | 10 |
| Automatic WhatsApp messages a month (included) | No | 250 | 750 |
| Automatic texts through Twilio | No | Yes | Yes |
| Missed calls texted back | No | Yes | Yes |
| Website chat widget | No | Yes | Yes |
| Surveys | No | Yes | Yes |
| Google reviews widget for your website | No | Yes | Yes |
| Facebook and Instagram lead ads | No | Yes | Yes |
| Smart phone alerts ("still waiting", morning summary) | No | Yes | Yes |
| Marketing spend and cost per lead | No | Yes | Yes |
| Activity log and automatic report emails | No | Yes | Yes |
| No "Powered by Lidora" | No | No | Yes |
| Support | Email and WhatsApp | Priority, same working day | |
| Setup help | Guides | 30-minute setup call | 1-hour setup and training call |
| Setup fee | None | None | None |
| Free trial | 7 days | Upgrade from the trial | Upgrade from the trial |
FAQ
Questions construction companies ask
What is the best CRM for the construction industry?
It depends on what you need. Big contractors may need full construction ERP. Many small and medium firms just need a simple CRM to track enquiries, site meetings and tenders, and Lidora does that from £39 a month for the whole business.
Can I rename the stages to match our tender process?
Yes. Rename, add or reorder stages in Settings, for example "Site meeting booked", "Tender sent" and "Contract won".
Can I store drawings and tender documents?
Yes. Each client has a Media area for files and photos: 500 MB on Starter, 2 GB on Growth and 20 GB on Pro.
Does Lidora do estimating or project management?
No. Lidora tracks the estimate value and the follow-up, not the take-off or the programme. Use your estimating and project tools alongside it.
What's the difference from your builders page?
Our CRM for builders page is for home improvement work for homeowners. This page is for construction companies and contractors working on commercial projects, developments and tenders.
How much does it cost?
Starter is £39 a month, Growth £79 and Pro £159, for the whole business, not per user. No setup fee, no contract, and a 7-day free trial. Prices exclude VAT.
Can you build my website and do my SEO as well?
Yes. Our team at NexGen Rank offers one complete package for construction companies: a website, full local SEO, your Google Business Profile and Lidora, all set up for you. See what's included or book a free call.
Done for you
Want more construction projects, not just a CRM?
Our team at NexGen Rank can build your website, do your local SEO, look after your Google Business Profile and set up Lidora for you. One package for construction companies, one team, more enquiries.
A website that wins jobs
Fast, mobile-first, written for your trade and your area, with enquiry and booking forms built in.
Full SEO
Local SEO every month: the pages, keywords and links that put you in front of people searching near you.
Google Business Profile
Set up, optimised and kept active with posts, photos and review requests.
Lidora CRM, set up for you
Every enquiry answered in seconds, followed up and booked in. We set it all up and train your team.
One complete package from NexGen Rank, the team behind Lidora. We talk through what you need on a free call first. The package is arranged and invoiced by NexGen Rank, separately from a Lidora plan.
See your whole pipeline in one place
Try Lidora free for 7 days. No card needed.