Who it's for
Built for local businesses that live on enquiries
If your phone, inbox and WhatsApp fill up with people asking for a quote, a visit or an appointment, Lidora is made for you. Pick your kind of business and it comes set up with the right stages, words, messages and booking form.
- 7 days free, no card needed
- Set up for your trade
- One price for your whole team
Find your business
Ready-made for your kind of work
Plumbers & heating engineers
Win the boiler job before the next plumber calls back
Emergency and quote enquiries come in while you are under a sink. Lidora replies for you straight away, asks for photos, and shows you who to call first when you are free.
- "How urgent?" on every enquiry, so emergencies stand out
- Ask for photos of the job in one tap
- Customers book a free quote visit online
- Follow-ups chase the quote until they say yes
Example stages
- New enquiry
- Contacted
- Site visit booked
- Quote sent
- Job won
First message, sent for you
Hi Sarah, thanks for your enquiry about a new boiler 🔧 Tom will call you shortly to arrange a free quote. Feel free to send a photo of your current boiler here.
Booking form: Free quote visit
Example stages
- New enquiry
- Contacted
- Site visit booked
- Quote sent
- Job won
First message, sent for you
Hi James, thanks for getting in touch about an EV charger ⚡ When would suit you for a quick free survey? You can pick a time here: [booking link]
Booking form: Free quote visit
Electricians
From rewire enquiry to booked job, without the phone tag
Rewires, consumer units, EV chargers and small jobs all land in one list with the details you need to price them. Book the survey online and let reminders do the chasing.
- Property type and access notes on each lead
- Site visits in the calendar with reminders
- Quote values so you see what is coming in
- Your team shares new leads fairly
Builders & home improvement
Extensions, kitchens, bathrooms and roofs, all in one pipeline
Bigger jobs take longer to win. Lidora keeps every enquiry, visit, quote and follow-up together, so a £20,000 extension never slips through the cracks.
- Pipeline with the value of every open quote
- Notes, photos and files kept with each customer
- "Interested in finance" on the enquiry form
- Automatic follow-ups after the quote
Example stages
- New enquiry
- Contacted
- Site visit booked
- Quote sent
- Job won
First message, sent for you
Hi Mohammed, thanks for your enquiry about a rear extension. I'd love to come and have a look. Are you free one evening this week?
Booking form: Free quote visit
Example stages
- New enquiry
- Contacted
- Survey booked
- Quote sent
- Sold
First message, sent for you
Hi Emma, thanks for your enquiry about new windows. Our surveyor can visit this week to measure up and give you a free quote. What day suits you?
Booking form: Free home survey
Windows, doors & conservatories
Book more home surveys and close more sales
A ready-made setup for double glazing, composite doors, conservatories and rooflines, with the fields your surveyors need and messages that keep the sale moving.
- Fields like number of windows and property type
- Survey booking online, with reminders
- Stages from enquiry to sold
- Follow-ups after the quote
Cleaning companies
Turn quote requests into regular customers
Domestic, end-of-tenancy and office cleaning enquiries arrive at all hours. Reply straight away, book a visit or send a price, and follow up the ones who go quiet.
- Instant replies, even in the evening
- Booking form for quotes or first cleans
- Saved messages for prices and availability
- Every enquiry and job in one list
Example stages
- New enquiry
- Contacted
- Visit booked
- Quote sent
- Job won
First message, sent for you
Hi Lucy, thanks for your enquiry about an end-of-tenancy clean 🧽 Could you tell me how many bedrooms, and the date you need it done?
Booking form: Book a cleaning quote
Example stages
- New enquiry
- Contacted
- Site visit booked
- Quote sent
- Job won
First message, sent for you
Hi Daniel, thanks for your enquiry about a new patio. When would be a good time to pop round, measure up and give you a price?
Booking form: Free quote visit
Landscapers, gardeners & decorators
Fill your diary for the busy season
Driveways, patios, garden makeovers and decorating jobs, captured and followed up properly, so the spring rush doesn’t mean missed work.
- Leads from your website and Facebook ads in one place
- Site visits booked online
- Quote follow-ups that stop when they reply
- See which ads bring in the jobs
Clinics, dental & aesthetics
Fill your consultation slots and cut no-shows
Teeth whitening, Invisalign, implants and aesthetics enquiries come from ads and your website. Lidora books the consultation, sends reminders, and follows up treatment plans.
- Patients book a consultation online
- Reminders before every appointment
- Treatment plans tracked with their value
- Follow-ups for plans that haven't gone ahead
Example stages
- New enquiry
- Contacted
- Consultation booked
- Treatment plan sent
- Treatment booked
First message, sent for you
Hi Grace, thanks for your enquiry about teeth whitening 😊 You can book your free consultation here: [booking link]. Any questions, just reply.
Booking form: Book a consultation
Example stages
- New enquiry
- Contacted
- Consultation booked
- Price sent
- Booked in
First message, sent for you
Hi Chloe, thanks for your message about balayage ✨ We have spaces this week. Book the time that suits you here: [booking link]
Booking form: Book an appointment
Salons, barbers & beauty
More bookings from every enquiry
Colour, extensions, bridal, nails and lashes enquiries from Instagram and WhatsApp, answered fast and booked in, with patch tests and reminders handled for you.
- Clients book online, any time
- Patch tests as their own appointment type
- Reminders that reduce no-shows
- Saved replies for prices and availability
Estate & letting agents
Win more valuations and instructions
Valuation requests, viewings and landlord enquiries need a fast reply. Lidora books valuations online, reminds everyone, and follows up until you are instructed.
- Free valuation booking form
- Viewings and valuations in one calendar
- Follow-ups with sellers and landlords
- See which portals and ads bring instructions
Example stages
- New enquiry
- Contacted
- Valuation / viewing booked
- Proposal sent
- Instructed
First message, sent for you
Hi Oliver, thanks for requesting a valuation. You can pick a time for us to visit here: [booking link]. We look forward to meeting you.
Booking form: Free property valuation
Example stages
- New lead
- Contacted
- Call booked
- Proposal sent
- Won
First message, sent for you
Hi Ava, thanks for getting in touch. You can book a free 20-minute call at a time that suits you here: [booking link]
Booking form: Free discovery call
Accountants, lawyers & consultants
From first call to signed engagement
Enquiries for consultations and proposals tracked properly, with discovery calls booked online and polite follow-ups after every proposal.
- Discovery calls booked online
- Proposals tracked with their value
- Follow-ups after the proposal
- Custom fields for the details you need
Marketing agencies
Answer your own leads as fast as your clients'
Track discovery calls, proposals and wins for your own agency, with the same speed-to-lead tools you recommend to clients.
- Discovery calls booked online
- Proposals and monthly value tracked
- Lead sources and cost per lead
- Your own branding
Example stages
- New lead
- Contacted
- Call booked
- Proposal sent
- Won
First message, sent for you
Hi Ben, thanks for your enquiry. Here is a link to book a free strategy call: [booking link]. Looking forward to speaking with you.
Booking form: Free discovery call
Something else?
Every name, stage and field can be changed
Start from the closest setup, then rename stages, add your own fields, write your own messages and build the booking forms you need. If your business takes enquiries and books appointments, Lidora will fit.
Set up for your trade
Ready the same day
Pick your kind of business
When you sign up, choose the closest match. Your stages, wording, fields, follow-up messages and booking form are set up for you.
Add your logo and leads
Follow the Get started checklist: add your logo, connect your email and website form, and invite your team.
Answer every enquiry
New leads land on your Today screen, replies go out by themselves, and everyone knows who to call.
FAQ
Questions people ask
What kind of businesses is Lidora for?
Lidora is a CRM for local service businesses that get enquiries and book visits or appointments: trades such as plumbers, electricians and builders, home improvement, cleaning, clinics, salons, estate agents, professional services and agencies.
Is Lidora a good CRM for plumbers and tradespeople?
Yes. The trades setup has stages from enquiry to job won, a free quote visit booking form, a "How urgent?" question and follow-ups that chase quotes, so you can reply fast even when you are on a job.
Can I change the stages and wording?
Yes. Every stage, field, message and booking form can be renamed or changed to fit how you work.
Does it work for a one-person business?
Yes. The Starter plan includes 2 users, and many sole traders use Lidora to make sure no enquiry is missed while they are working.
How much does it cost?
From £39 a month for your whole business, with no setup fee and a 7-day free trial. See all plans.
Done for you
Want more enquiries, not just a CRM?
Our team at NexGen Rank can build your website, do your SEO, look after your Google Business Profile and set up Lidora for you. One package, one team, more enquiries.
A website that wins jobs
Fast, mobile-first, written for your trade and your area, with enquiry and booking forms built in.
Full SEO
Local SEO every month: the pages, keywords and links that put you in front of people searching near you.
Google Business Profile
Set up, optimised and kept active with posts, photos and review requests.
Lidora CRM, set up for you
Every enquiry answered in seconds, followed up and booked in. We set it all up and train your team.
One complete package from NexGen Rank, the team behind Lidora. We talk through what you need on a free call first. The package is arranged and invoiced by NexGen Rank, separately from a Lidora plan.
Answer every enquiry in your business
Try Lidora free for 7 days, set up for your trade. No card needed.