Billing questions
How does the free trial work?
Starter comes with 7 days free, and you don't need a card to start. If you'd like to keep going, choose a plan and pay before the trial ends. If you don't, the trial simply ends and you're never charged.
Is there a contract?
No. Plans run month to month, or year to year if you pay yearly, and renew automatically until you cancel.
How do I cancel?
Cancel any time: email hello@lidoracrm.com or message us on WhatsApp and we'll do it for you. You keep using Lidora until the end of the period you've paid for, and you won't be charged again.
Can I get a refund?
Yes. If Lidora isn't right for you, ask within 14 days of your first payment and we'll refund it in full. The details are in our refund policy.
Can I change plans later?
Yes. You can move up or down at any time. When you upgrade, the new features turn on straight away.
Which currency will I pay in?
Customers in the UK pay in pounds (£). Everyone else pays in US dollars ($). Your card provider converts it if needed.
How do I pay?
By card and the other payment methods shown at checkout. Payments are handled securely by our payment partner, and you get a receipt by email every time.
What happens to my data if I leave?
Your data is yours. You can export your leads and download a full backup before you go.