CRM for local businesses and agencies

Every enquiry, answered.

Lidora catches every lead from your website, Facebook, Instagram and WhatsApp, replies in seconds by WhatsApp, text or email, and tells your team who to call next. So no customer slips away.

  • We set it up for you
  • Works on phone and computer
  • No technical skills needed
app.lidoracrm.com
Lidora's Today screen: leads waiting for a call, today's appointments and open opportunities
A lead's page in Lidora on a phone

Leads arrive from

  • Your website
  • WordPress forms
  • Facebook & Instagram lead ads
  • WhatsApp
  • Text messages
  • Email
  • Zapier

The business that replies first usually wins the customer

Enquiries come in while you're busy with customers. Some wait hours for a reply, some are forgotten in an inbox, and some go to a competitor who called back sooner. Lidora makes sure every single one gets an answer.

1

Nothing gets lost

Every enquiry, from every form, ad and message, lands in one list with the person's name, number and what they want.

2

Replies go out at once

A friendly WhatsApp, text or email goes out within seconds, even at night, and follow-ups keep going until they reply.

3

Your team knows who to call

Lidora shows who's waiting for a call and for how long, and shares new leads fairly between your team.

Features

Everything you need to turn enquiries into customers

All your leads in one place

Website forms, Facebook and Instagram lead ads and WhatsApp enquiries all arrive in one tidy list. Duplicates are spotted for you.

Automatic follow-ups

Set up a few friendly messages once. They go out by WhatsApp, text and email on time, and stop as soon as the customer replies.

Online booking

Share a booking link on your website or in a message. Customers pick a time, get a confirmation and a reminder, and it's in your calendar.

Sales pipeline

See every deal at a glance, from new enquiry to won. Drag a card to move it on, and add quotes so you always know what's coming in.

One inbox for every message

WhatsApp, text and email conversations with each customer in one place, so anyone on your team can pick up where someone else left off.

Know what's working

See how many leads each source brings, how fast your team replies, and what each lead and each customer costs you in marketing.

  • Fair lead sharing between your team
  • Your logo and colours
  • Message templates
  • Custom fields
  • Daily backups
  • Two-step login
  • Export your data any time

Leads

Every enquiry in one tidy list

Each lead shows who they are, what they want, where they came from and where they are in your process. Search, filter and export in seconds, and open anyone's page to call, message or book them.

  • Name, number and what they're interested in
  • Where every lead came from
  • Filter by stage, source or team member
The leads list in Lidora, with stages, sources and what each person is interested in

Pipeline

Every deal, from first enquiry to paid

Your stages are named the way your business works, like "Consultation booked" or "Quote sent". Drag a customer along as things move, and see the value of every open quote.

  • Stages that match your business
  • Quotes and deal values
  • Each card shows who looks after it
The opportunities pipeline in Lidora with cards in each stage

Booking & calendar

Let customers book themselves in

Put a booking page on your website or send the link in a message. Customers choose a time that suits them, and get a confirmation and a reminder automatically.

  • Your opening hours and your team
  • Confirmations and reminders sent for you
  • Week and month calendar for everyone
A Lidora booking page where a customer picks a date and time

Who it's for

Ready-made for your kind of business

Lidora comes set up for your trade, with the right stages, wording, fields, messages and booking form, so you can start the same day.

Clinics & dental

Consultations, treatment plans and reminders that cut no-shows.

Salons & beauty

Bookings, patch tests, preferred stylists and reminders.

Real estate

Viewings, valuations and follow-ups with buyers and sellers.

Trades & home services

Site visits, quotes and follow-ups until the job is booked.

Agencies

Run Lidora for all your clients from one control panel.

Something else?

Every name, stage and field can be changed to fit how you work.

For agencies

Give every client their own CRM, all run by you

Marketing agencies use Lidora to deliver results their clients can see. Each client gets their own private CRM, and you look after them all from one control panel.

  • Sub-accounts: a separate CRM for each client, with their own team and data
  • Templates: set up a new client in minutes from a ready-made setup
  • One-click switch: jump into any client's CRM to help them
  • Client health: see which clients need attention, every day
  • Billing: track what each client pays and when it's due
  • Their brand: each client's CRM shows their own logo and colours
Book an agency demo

How it works

Up and running in days, not months

  1. Book a free demo

    A short video call. We show you Lidora with your kind of business and answer your questions.

  2. We set it up for you

    Your logo, your stages and messages, your booking page, and your website and Facebook forms connected.

  3. Answer every enquiry

    Leads flow in, replies go out, and your team knows who to call. We're on WhatsApp if you need us.

Your customers' details, kept safe

  • Daily backupsA copy of your CRM is saved every day.
  • Two-step loginAn extra code from your phone when you sign in.
  • Private to youEach business sees only its own data.
  • Secure connectionEverything is sent encrypted over HTTPS.

FAQ

Questions people ask

Do I need any technical skills?

No. We set Lidora up for you and show you around. If you can use WhatsApp, you can use Lidora.

How much does it cost?

It depends on the size of your team and what you'd like connected. Book a free demo or message us on WhatsApp and we'll give you a clear price, with no obligation.

Does it work on my phone?

Yes. Lidora works in the browser on any phone, tablet or computer. There's nothing to install.

Can it send WhatsApp messages?

Yes. You can message a customer on WhatsApp from their page in one tap, and with a WhatsApp Business connection your automatic follow-ups can go out by WhatsApp too.

Can I use my own logo and colours?

Yes. Your logo, colours and business name appear on the CRM, your booking pages and your emails.

Can I get my data out?

Yes, any time. You can export your leads, and download a full backup of your CRM.

I run an agency. Can I use it for my clients?

Yes. That's what the agency control panel is for: a separate CRM for each client, all looked after from one place. See how it works.

Who is behind Lidora?

Lidora is built by NexGen Rank, a digital marketing agency. We built it to help local businesses answer every enquiry, and we use it ourselves.

Stop losing enquiries. Start answering every one.

See Lidora with your own kind of business in a free 30-minute demo.

Contact

Talk to us

We usually reply within a few hours.

Phone+92 320 4430153 WhatsApp+92 320 4430153 Emailhello@lidoracrm.com
OfficeOffice 9, Street 1, Badami Bagh Khokhar Road, Badami Bagh, Lahore 05412, Pakistan